Skip to main contentZappWay is powered by large language models (LLM) like OpenAI’s ChatGPT.
As powerful as LLMs are, they can sometimes produce inaccurate or out-of-scope answers. This is called “hallucination”.
ZappWay provides multiple mechanisms/features to decrease hallucination.
Avoid duplicated content
Adding multiple times the same documents/information, even translated should be avoided.
Duplicated content can impact the AI Employee’s performance.
It is best to add a piece of information only once, whatever the language
Use GPT-5
Using GPT-5 can help to generate more accurate and truthful responses.
This model is also more respectful of the instructions given in a prompt.
The downside of GPT-5 is that it costs more credits and is slower than GPT-5 mini.
Fine-tune your AI Employee’s answers
Use our latest feature, Fine-tune Answers, to correct an AI Employee’s answer. 
