> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zappway.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Word Documents

> Train your AI with Microsoft Word documents (.doc, .docx)

## Overview

Upload Word documents to train your AI Employee with reports, manuals, contracts, policies, and any text-based content.

### Supported Formats

* `.docx` (Word 2007 and later) - **Recommended**
* `.doc` (Word 97-2003)

***

## What's Extracted

* ✅ Body text and paragraphs
* ✅ Headings (H1, H2, H3, etc.)
* ✅ Tables and lists (bulleted/numbered)
* ✅ Headers and footers
* ✅ Comments and tracked changes
* ✅ Hyperlinks
* ✅ Document metadata (title, author, keywords)
* ❌ Images (extract alt text only)
* ❌ Embedded objects (charts, Excel tables)
* ❌ Macros and VBA code

***

## Quick Upload

<Steps>
  <Step title="Go to Datastore">Navigate to your datastore</Step>
  <Step title="Add Datasource">Click "Add Datasource" → "File Upload"</Step>
  <Step title="Select Word Files">Choose .doc or .docx files</Step>
  <Step title="Upload">Click "Upload" and wait for processing</Step>
</Steps>

***

## Best Practices

### Formatting for AI

✅ **Use Headings**: Structure with H1, H2, H3
✅ **Bullet Points**: Better than long paragraphs
✅ **Clear Language**: Avoid jargon unless necessary
✅ **Alt Text**: Add to images for context

### File Optimization

* **Remove Personal Info**: Delete comments, tracked changes
* **Update Dates**: Keep information current
* **File Naming**: `Department_Document_Type_v1.docx`

***

## Use Cases

<CardGroup cols={2}>
  <Card title="Policies & Procedures" icon="gavel">
    HR policies, operational procedures
  </Card>

  <Card title="Product Manuals" icon="book-open">
    User guides, technical documentation
  </Card>

  <Card title="Contracts & Agreements" icon="file-contract">
    Legal documents, terms & conditions
  </Card>

  <Card title="Training Materials" icon="graduation-cap">
    Onboarding docs, course content
  </Card>
</CardGroup>

***

## Troubleshooting

**File Won't Upload:**

* Check file size (max 50 MB)
* Remove password protection
* Save in .docx format

**Text Missing:**

* Ensure text isn't in images
* Check for corrupted file
* Re-save from Word

***

<Card title="See All Office Formats" icon="microsoft" href="/integrations/train/microsoft-office">
  Back to Microsoft Office overview
</Card>